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Overview
red_aro The System
red_aro Benefits
red_aro Pricing
red_aro Service and Support
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Shops using fingerprints to check staff - Featured in Financial Times (FT)
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You are here > Home > Products > Biometric Hotel Management System (BHMS)

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Biometric Hotel Management System (BHMS)

 

Overview

In today’s world of heightened sensitivity to security, the hospitality industry finds itself at the front line of this conflict.

The biggest concern for the management of any hotel is to provide robust security to its guests, ensuring that their entire stay will be peaceful and problem free. To achieve this goal, hotels deploy a very structured and professional security policy. It ensures safety of its guests, staff and the estate.

With changing security threat scenarios, there is a need to revisit existing measures and enhance the system where necessary. The BHMS from Nivid Biometrics takes the security and ease of hotel management to new levels.

The system revolves around a core biometric verification system which, when deployed in any hotel provides best in class security and ease of management in all departments.

The System

System Workflow

As shown in the High Level Architecture diagram, key systems which are deployed by BHMS are as follows
red_aro Biometric Check-in system with Biometric room access
red_aro Biometric Kiosk system
red_aro Biometric Access Control for secured areas
red_aro Biometric Time and Attendance for employee management

When a guest arrives When a guest arrives at the front desk to check-in as part of the check-in process the guest is required to register his biometric fingerprint data with the check-in system. This data is automatically mapped against his room number and the room lock is updated accordingly.
Biometric Fingerprint Readers for Guest Check-in
Biometric Fingerprint Readers for Guest Check-in

In some countries, hotels have to keep identity records and/or biometric records of all guests who stay or have stayed with them. These records are a great help to law enforcement agencies in case of need.

To access the room, a guest is required to authenticate identity by placing finger on the biometric door lock.  Only on successful authentication can a guest enter the room. This reduces a lot of burden on security systems as unauthorized access of the room and instances of theft are greatly decreased. This also eliminates the need to have any kind of keys to be issued to the guests or staff for the room. (No misuse of keys, no lost keys and no hassles!!!)

Model of a biometric lock for the hotel room

Model of a biometric lock for the hotel room

The locks are equipped to store multiple fingerprints hence the lock can cope with multiple guests occupying the room. This also allows the house keeping staff to be registered with the locks for them to access it for house keeping duties.

These locks keep a log on who has accessed the locks, which provides an important tool in hands of the hotel management to establish the precise entries in situation of emergencies and other investigations when required.

When a guest uses the services of the hotel bar, restaurant or any other paid service, instead of only his signature, he is required to provide his biometric identity by placing his finger on the biometric reader on the POS. This stops impersonation and eliminates any disputes at the time of final billing regarding the use of these paid services.

Biometric Employee Time and Attendance

Model of Biometric Time and Attendance Device

Model of Biometric Time and Attendance Device

Biometric Employee Time and Attendance module is provided by extending and enhancing our 'Time Manager' (TM) product. It performs multiple HR functions and helps forecast payroll cost which is one of the most critical cost centres for any hotel from a profitability point of view.

Biometric Access Control

Model of Biometric Access Control Device

Model of Biometric Access Control Device

Biometric Access Control module is provided by extending and integrating our highly successful Access Manager solution into BHMS.  Access Manager is a robust solution ranging from single door, stand – alone access system to controlling access to multiple entrances with complex requirements. The solution allows you to manage your access control policies and also helps in tracking individuals entering and leaving the premises.

Features

BHMS can provide the following features

red_aro Hotel Reservation
red_aro Front desk
red_aro Housekeeping
red_aro Restaurant Service
red_aro Employee management
red_aro Access Control
 

Benefits

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Robust Authentication System

BHMS gives any organisation the power of having the most robust user authentication and identification service in today’s ever changing security environment.

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High Return on Investment

BHMS’s interoperability and ability to provide unambiguous method of authenticating users delivers a very high return on investment (ROI) by helping an organisation reduce direct and indirect business loss arising from fraudulent access of the system.

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Reduced Total Cost of Ownership

BHMS is a centrally managed system which uses industry standards and requires little or no maintenance. BHMS has been designed to integrate seamlessly into the existing solutions architecture and hence does not require existing applications to be replaced.

Pricing

We have packages to suit the needs of small and large Hotels. Please call us on 0207 101 9233 or fill in our online enquiry form and we will contact you shortly.

Service and Support

For more information about Biometric Hotel Management System (BHMS) please fill in our online enquiry form

For quickest response to your support queries please fill in our support form

For phone support or sales queries please call us on 0207 101 9233

 
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